EMT Practice Test

1. Question Content...

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Question1: Universal Containers has created a Reimbursement Custom Object to capture requests for reimbursement of expenses related to office supplies. The Reimbursement requests are sometimes sensitive and the Team Leads should not have access to the Reimbursement records submitted by the Users in the Call Center Agent role. The Director of Support will require access to all Reimbursement records. The role hierarchy is set as follows: Call Center Agent role reports to Team Lead role, which Reports to the Director of Support. Which steps would the Architect take to ensure proper sharing in this Role Hierarchy structure assuming Private Sharing Setting for the Reimbursement Object?

Question2: Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also wants to ensure that leads are only edited/reassigned by the lead owner.
What organization wide default (OWD) approach should be recommended to help UC implement these requirements?

Question3: Universal Containers (UC) uses a custom Visualforce page to display shipment tracking information (custom object, private OWD) to field manager and agents. The IT team wants to make sure that users have access to only the information that is allowed.
Which Apex method must be used to make sure only allowed fields are shown to the users'

Question4: Universal Containers has requirement for the Architect to develop Apex Managed Sharing code for the custom Job object. The sharing settings for the Job object are set to Private.
When assigning access level for the record, which two lines of code will cause a DML exception on insert to the database?
Choose 2 answers

Question5: What feature in Salesforce is needed to restrict access to a custom object that has Public Read/Write access?

Question6: Universal Containers has implemented a community for its customers using the Customer Community sense type. They have implemented a custom object to store service requests that has a look up to the account record. The Organization Wide Default External Access for the service request object is set to Private. Universal Containers wants their customers to be able to see service requests for their account through the community Customers should not see service requests for other accounts. What Salesforce feature can the Architect use to implement this?

Question7: In order to comply with regulatory requirements, Universal Health must encrypt all Personally Identifiable Information (PII), both while it is being transmitted over the network and while it is at rest. Universal Health has completed a data audit and has determined that 12 fields on the contact record can contain PII, including the contact name and several other standard fields. Universal Health would like the fields to remain accessible in Salesforce. Which two options does Universal Health have to maintain compliance?
Choose 2 answers.

Question8: Universal Containers (UC) has Affiliates who sell containers in countries where UC does not have a local office. UC has leveraged the Partner Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and restructured its internal sales team with the following structure:
Sales VP ...> Direct of sales ..> Sales Manager ..> Sales Reps
What is the main problem a Salesforce Architect will face to provide a solution?

Question9: By Viewer Access you can see the data in a report or dashboard, but you can't make any changes, except by cloning it into a new report or dashboard.

Question10: Universal Container is creating a custom VF page to allow user to edit contact records. The developer has used an apex:outputField for the Phone field on the contact obj. What is the expected behavior if a user without FLS accesses the VF page?

Question11: In order to allow community users to collaborate on Opportunities, which license type must the users.

Question12: Which two options are available to share a Report or Dashboard folder with other users in the Organization?
Choose 2 answers

Question13: Besides their own team accounts, sales managers at Universal Container need to have READ access to all other countries.
Role hierarchy was implemented accordingly (based on countries) but a Sales manager in the US comp records of the same segment in Canada.
What should be done to grant access in a proper way?

Question14: Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.
Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers

Question15: Universal Containers keeps product brochures in Salesforce as files. Sarah shares a public link to a product during a meeting. She wants to ensure they do not have access to the file after the meeting.
How should Sarah accomplish this?

Question16: The sales manager in Japan have asked the sales manager in Australia to assist them with closing the ..
How are these requirements achieved?

Question17: Universal Containers has a customer that meets criteria for two Enterprise territory Management territories (Portugal and Southern Europe).
What is necessary to assign opportunities to a territory for this account?

Question18: Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to their distributor for delivery.
What license recommendation will meet distributor needs?

Question19: What should a Salesforce architect recommend to make sure that users that gained access to a custom object record through Apex managed sharing do not lose access to it when its owner is changed?

Question20: Universal Containers has junction object called "Job Production Facility", with 2 master-detail relationships to the Job and Production Facility custom objects. Both master records have a private sharing model.
What statement is true if a user's profile allows access (Create/Read) to the Job, but no access to the Production Facility Object?

Question21: Universal Containers wants to store Payment Term Details on the Account object, but the fields should only be visible on certain record types and for certain user profiles.
How can a System Administrator quickly determine which user profiles, page layouts, and record types include certain fields?

Question22: Universal Containers has set Opportunity Sharing to Private with Opportunity Teams enabled. Which three options can change the Owner of the Opportunity?
Choose 3 answers.

Question23: Universal Containers is updating its Organization-Wide Sharing Settings for the Account Object from a "Public Read/Write" model to a "Private" model, so that they can hide certain national accounts from sales reps and sales managers. These national accounts should only be accessible by sales directors and above. Universal Container's Role Hierarchy matches its organizational hierarchy. Which two options should the Architect consider when designing the solution? Choose 2 answers

Question24: Which are two valid use cases for programmatic sharing?
Choose 2 answers.

Question25: The architect has a requirement to create a criteria-based sharing rule based on the customer Social.. up the rule in Contact Sharing, the field is not shown on the list of available field.
What might cause this?

Question26: A dummy user at Universal Containers owns more that 10,000 lead records. The system assigned all these leads to a dummy user. This is causing performance issues whenever role hierarchy changes. Which two options should be recommended to improve performance?
Choose 2 answers.

Question27: Which two reasons should the Architect consider regarding the use of Apex Sharing Reasons?
Choose 2 answers

Question28: Universal Containers is a fast-growing company that sells containers globally. It has thousands of dealerships throughout the world where local dealers service Containers sold locally. They recently opened two dealerships in California: NorthCal and SoCal. Universal Containers implemented a new partner community to enable their dealers. Each dealership has a dealer Manager who has all service agents report into them. Assuming a private sharing model, what is the best option to enable dealer managers to have visibility to customer cases within their dealership and not across all dealerships?

Question29: Which two are potential vulnerabilities in the following code snippet? <apex:page> <apex:form> <apex:outputText value="Enter Name"/> <apex:inputText value="{!name}" /> <apex:commandButton value="Query" action="{!query}" /> </apex:form> </apex:page> public class SOQLController { public String name { get { return name;} set {name=value;} } public PageReference query() { String qryString='SELECT Id FROM Contact WHERE '+ '(IsDeleted = false and Name like \'%' + name + '%\'}'; queryResult = Database.query(qryString); retunr null; } } Choose 2 answers

Question30: Below are some details regarding the organization at Universal containers:
1. Richard and Kevin are the east sales reps and their manager is Karen the East sales executive.
2. Sam and Wilder are West sales reps and the manager is Wendy, the West sales executive.
3. Bob is the CEO and managers both Karen and Wendy
Universal containers role hierarchy follows their management structure. Richard owns an account, NewCompany, and Kevin owns an account, OldCompany. Karen manually shared her account NewWorld with Kevin. However, she has moved to a new role to lead all Named Accounts, and Phil, who replaced her, is the new owner of NewWorld. Which employees will have access to the NewWorld account?

Question31: Universal Containers has recently activated an integration that synchronizes customer information and orders into their CRM of choice: Salesforce.com. One of their largest customers, United Air, has over 12,000 unique contacts. Since the integration was activated, sales reps are having trouble adding contacts to the United Air account. When a sales rep adds a contact, they get the following error message:UNABLE_TO_LOCK_ROW, This issue seems to affect the United Air account and several other large customers. The sales rep can usually save the contact by trying again later in the evening. What should the Architect recommend as a possible solution?

Question32: At Universal Containers, Accounts and Contracts are normally visible to all employees, and Proposals center owner and managers. However, some Proposals are considered confidential and are managed by a Strategic should not be visible to anyone in the Sales group other than owner and the strategic team.
How should the architect design for this requirement?

Question33: Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

Question34: Universal Containers (UC) implemented Sales Cloud and requested that sales agents have access to products the company sells and be able to create opportunities for its customers.
What should the Organization-Wide Defaults (OWD) be for pricebook?

Question35: Which users have access to Opportunity records owned by an external user, assuming no other changes to the sharing model have been implemented?

Question36: Universal Containers (UC) has created a public group with certain Sales Engineers to help on complex deals and a sharing rule to grant access to these opportunities. Opportunity OWD is private.
What is the impact of these sharing settings?

Question37: What is a workaround to ownership data skew?

Question38: Sales managers at Universal Containers (UC) have requested viewing customer invoices in Salesforce .. system. The architect at UC decided to surface the customer invoices in Salesforce using external objects a..
Configured an external object called Invoice.
Created a lookup relationship between account and the invoice
How can the architect grant the sales managers access to the customer invoices data?

Question39: Universal Containers has selected a small and diverse group of users to review Inactive accounts. Given the Private sharing model, a public group was created and made available to this group of users. A sharing rule was created to make inactive Accounts visible to the public group. However some of these users are reporting they don't see any of the Accounts that were shared with the public group.
what is the underlying Issue for these users?

Question40: Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page.
In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?

Question41: Which two access grants are stored in the Group Maintenance tables?
Choose 2 answers

Question42: Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct.
What can be the reason why Universal Containers sales managers are not able to see Shipment records?

Question43: Which three advanced tools can Salesforce enable for large-scale role hierarchy realignments in organizations with large data volumes?
Choose 3 answers.

Question44: Universal Containers (UC) stores basic employee information in a custom Employee object (OWD -Public Read Only). There are a few sensitive fields that need restricted access (salary, grade level, last performance rating).
Other than field level security, what other options are available to make these fields accessible to the Human Resource team?

Question45: Universal Containers has created a custom object to store highly confidential client relationship data with Private sharing settings. Which two options would an Architect choose to ensure access only to the record owner and the administrator?
Choose 2 answers.

Question46: Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC.. only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these ..

Question47: Universal Containers would like to restrict users' access to export reports What option supports this requirement?

Question48: At Universal Containers, users should only see Accounts they or their subordinates own. All Accounts with the custom field "Kay Customer" should be visible to all Senior Account Managers. There is a custom field on the Account record that contains sensitive information and should be hidden from all users, except 3 designated users who require view and edit access. These three users come from different user groups, and will change occasionally. Which three platform security features are required to support these requirements with the minimum amount of effort?
Choose 3 answers

Question49: Universal Containers (UC) provides shipment tracking for its customers on a custom Shipment object. The .. yearly by the customers should be available on the Account record to the Marketing team, but the Marketing Shipment records.
What recommend should an Architect provide to accomplish this?

Question50: Universal Containers (UC) has Affiliates who sell containers in countries' where UC does not have a local office Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and .. with the following structure:
Sales VP ..> Direct of Sales .. > Sales Manager ..> Sales Reps
UC would like to have the ability to open up access to the sales opportunities according to the above structure.
What is the main problem a Salesforce Architect will face to provide a solution?

Question51: Mary is Joe's manager in the role hierarchy. The OWD for a custom Invoice object is Public ReadOnly and Mary's profile is not granted the Read permission for the Invoice object.
What action can Mary take on Joe's Invoice records'?

Question52: The Architect notices that there are many duplicate Account records and numerous sharing rules created in Salesforce. What would be the reason?

Question53: Universal Containers (UC) has a custom Apex class that enforces a business process and updates opportunity field-level security permissions of read only certain user's profiles are being updated by their class.
How should the architect fix this problem?

Question54: Universal Containers has a set of Account Management users that should only see Accounts once the Account becomes a customer. The Type field on the Account identifies whether the Account is a Prospect, Customer, Partner or Other. Which two methods could an Architect use to enable this sharing requirement, assuming a private sharing model for Accounts?
Choose 2 answers.

Question55: Universal Containers is designing a new community using the Customer Community license type. They would like to have the users complete survey questions through the community interface and store the responses in a Custom Object that has a lookup to the account object. Any internal user who has access to the account should be able to see all survey responses. All Customer Community users should be able to see surveys filled in by other users for their company, but not surveys for other companies. What are the correct security settings to achieve this?

Question56: Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and rea..
Which two point should an Architect consider in this situation?
Choose 2 answers

Question57: What advanced tool can Salesforce enable for large-scale role hierarchy realignment?